Return & Replacement Policy

At Sampurna Collections, we take pride in delivering premium quality sarees. However, in the rare case of issues, we offer a clear and fair 7-day return and replacement policy.

1. Eligibility for Returns

You are eligible for a return/replacement only if:

You received a defective product
You received the wrong product
You provide a full unboxing video without cuts or edits

2. Not Eligible For Returns

No returns for “change of mind”
No returns after the 7-day window
No returns if saree is worn, washed, used, or damaged
No return without a valid unboxing video

3. How to Request a Return

Email us at hello@sampurnacollections.com
Include your order ID and phone number
Attach your unboxing video

4. Refund / Replacement

Approved cases get a replacement shipped within 3 days
Refunds are issued only if replacement is unavailable
Refund is processed within 5–7 business days