Privacy Policy
At Sampurna Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you purchase from our online store. By accessing our website, you agree to the terms outlined below.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Your name (first & last)
- Email address (optional)
- Phone number
- Shipping address, city, state, pincode
- Order details
- Payment preference (Cash on Delivery / Online Payment)
- No credit/debit card information is stored by us
2. How We Use Your Information
Your information is used strictly for:
- Processing and delivering your order
- Providing order updates via SMS, WhatsApp, or email
- Improving our shopping experience
- Customer support and grievance resolution
3. Data Protection & Security
We use secure systems, encrypted servers, and modern compliance practices to ensure your data is stored safely. We do not sell, trade, or misuse your personal information.
4. Cookies & Analytics
We may use cookies for improving site performance and for analytics. These cookies do not store personal information.
5. Third-Party Services
Delivery partners and payment gateways may access your address or phone number only for completing your order. They are prohibited from using this data for any other purpose.
6. Your Consent
By using our website, you consent to our Privacy Policy. For any concerns, email us at: hello@sampurnacollections.com